How I dealt with product statuses so that the procurement team can view, edit, and track all different statuses.
THE BACKGROUND
MINE provides Furniture and Home Furnishings Manufacturing. Studio MINE is a holistic website tool made for interior designers to work for clients who need to furnish their homes.
In the real world designers and procurement agents are keeping an eye on hundreds of line items, and the statuses of those products are always being updated. Studio MINE needs to handle scenarios where: a) the price of products changes, b) one of the same products becomes a different status from others.
THE problem
Problem for external designers and procurement staff:
“Studio MINE is not dealing with the changes of product status.”
User Goal
In Studio MINE platform they should be able to view, edit, and track all different statuses.
Users want to deal with common updates such as product price change, defectives, out of stock, returns, etc.
THE Solutions
Product Snapshot and Split
BEFORE
Interior designers buy the same products multiple times, and the prices may change while projects continue. Studio MINE is not dealing with those situations.
Procurement team receives an order of more than 1 quantity with the same product. They can’t deal with it if one of those is out of stock or damaged.
After an order is placed, clients may request another one. Studio MINE can't separate those even if the statuses are not the same.
AFTER
Change of product price will not affect previously ordered products.
Users can “split” when dealing with the same products and the statuses become different.
Products in design phase and order phase are listed separately.
Users can track the status of those products separately.
product snapshot
Same products in different phases
Different statuses can be set.
Show both old and new prices.
Show the tooltip “Price you see is the price at the time of your order”
Product Split
Before Split
Quantity = 4
Same products are in one line, and those are all “Order generated” status.
Split Dialog
Flexible split: Users can choose the number of each group.
After Split
Show the products in separate lines.
Different dates and statuses can be set.
THE OUTCOMES
Happy voice from MINE
“Split Orders allows you to split b2b line items in the B2b order. This is useful when you have damage on 1 out of 6 chairs for example. A split will now have a different status.This is not just a product launch; it's a reflection of our collective effort and dedication into making the MINE Platform better everyday. I'm proud of what we've done and am looking forward to seeing the impact it will make.”
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